LuxeLocks NYC Help Center
Shipping Policy
We ship LuxeLocks orders with a simple process: order confirmation, quality check, fulfillment, then tracking by email once your package is on the way.
Free Standard Shipping
Available for eligible U.S. orders.
1-2 Business Days
Processing time after order verification and quality inspection.
Tracking by Email
Tracking is sent when the carrier receives your package.
Shipping Options
Delivery time is counted after processing is complete. Available methods may vary by address and fulfillment route.
| Region | Processing Time | Standard Shipping | Express Shipping | Notes |
|---|---|---|---|---|
| Contiguous United States | 1-2 business days | 6-12 business days Free |
5-8 business days $8 USD |
Available for the contiguous 48 states, excluding unsupported ZIP codes and DPO/APO/FPO addresses. |
| Alaska, Hawaii & Offshore Areas | 1-2 business days | 15-22 business days Free where supported |
4-6 business days $8 USD where supported |
Final options depend on carrier coverage and fulfillment routing. |
Where We Ship
Supported U.S. Regions
We currently ship to eligible addresses in the United States. The checkout page will show the shipping methods available for your address.
Unsupported Addresses
- ZIP codes 006-009
- ZIP codes 967-969 where carrier service is unavailable
- ZIP codes 995-999 where carrier service is unavailable
- DPO, APO, and FPO addresses
Shipping & Delivery
Order Verification
After checkout, we review your order details and prepare the item for fulfillment.
Quality Check
Your wig is checked before dispatch so the package leaves in sellable condition.
Tracking Sent
You will receive tracking by email once the carrier has received the package.
Taxes & Duties
Taxes and applicable fees are shown at checkout when required. We do not add hidden shipping duties after your order is placed.
Need Help?
If your tracking has not updated or your order details need attention, contact us as soon as possible with your order number.
LuxeLocks NYC may update this policy as carrier routes, fulfillment coverage, or checkout options change.